Pharmacy Quality Scheme 2021/2022

Details of the Pharmacy Quality Scheme (PQS) for 2021/2022 were published in August 2021.  The full criteria can be accessed on the PSNC website and detailed guidance has been published by NHS E/I. 

The second gateway criteria for this years PQS is to undertake a safety report and demonstrate learnings from the CPPE LASA e-learning programme.

CPPE LASA e-learning module

On the day of the declaration, all registered pharmacy professionals working at the pharmacy must have satisfactorily completed the CPPE reducing look-alike, sound-alike (LASA) errors e-learning and passed the e-assessment.

If pharmacy professionals have previously completed the e-learning and successfully passed the e-assessment, they do not need to complete this again.

Patient Safety Report

On the day of the declaration, pharmacies must have a new written safety report.*

The Patient Safety Group have worked with PSNC to update the guidance and develop worked examples to support contractors completing the Patient Safety Report.

Templates to support contractors to complete Patient Safety Reports on an annual and and monthly basis are also available on the PSNC website..

*The resource includes an example of a completed annual patient safety template as per the requirement for previous Schemes. However, for the 2021/22 Scheme contractors are required to have a new written safety report (new since February 2020 when this criterion was last included in PQS or covering the last two years if not previously claimed). Therefore, the content of the annual patient safety report template is still relevant for completing the PQS requirement, but contractors should ensure their patient safety report covers the required period of time as stated above.